Frequently Asked Questions

Why Green Cleaning?

Green cleaning helps to improve indoor air quality and is a healthier way to clean and maintain the environment where you live. Environmentally conscious cleaning products work better than traditional cleaners and are healthier for you, for the surfaces you clean and for the environment you live in. Using green cleaning products also lowers or eliminates the use of chemicals to treat water.

Additionally, traditional cleaning chemicals can endanger your health and often contain chemicals associated with cancer. Many release fumes into the air through evaporation affecting your home air quality, causing eye and skin irritations, aggravating chronic respiratory conditions and allergies.

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Why use a Green house cleaning service instead of a traditional cleaning company?

The benefits of using a Green House cleaning service are outstanding. There are no toxic chemicals, no health risks, and no pollution. Green products ensure better air quality and clean and disinfect just as well or better than any traditional cleaning chemical product.

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Is Houston Green Maids more expensive than traditional cleaning companies?

No, our rates are the most competitive in all Houston.

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Will I have the same cleaning professional each visit?

We make every effort to send the same team each time. We know how important it is to have someone you know and trust to take care of your home. However, from time to time we may have to make substitutions due to vacations or illness. However, we let our customers know in advance if there is a change.

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What’s the risk with hiring an individual cleaning person?

Unfortunately, the risks associated with certain types of house cleaning services are not generally known by the public. There is an enormous difference in hiring a professional house cleaning company vs. hiring an individual. A professional cleaning service offers the assurance that you are opening your home to a reliable company that is responsible for any liability.

An individual who is hired under the table is a serious risk if they are hurt or disabled on your property. Since they are not covered by insurance, there is a possibility that they may sue you for lost wages, damages, or medical costs.

Technically, hiring an individual makes you an employer, which means you can be held liable for injury claims, worker’s compensation, insurance, and unemployment insurance. It’s important to review your home liability insurance to make sure it covers service people in case of injury and to notify your insurer of the relationship. If you hire an individual and they do not pay employment taxes, you, as the legal employer, can be held liable for the taxes due to the IRS. Hiring a company that pays taxes and has insurance protects you!

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Is Houston Green Maids bonded and insured?

Houston Green Maids, is bonded and insured. We will be glad to provide you the insurance phone number so you can call direct to request proof of our insurance and bonding.

Unfortunately, many “cleaning companies” do not carry liability insurance. If your belongings are damaged (and accidents do happen on occasion), you will have no easy compensation recourse.

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Do you offer a discount for referrals?

Yes indeed. Customer referrals are the most important part of our business. It’s a reflection of our customer’s satisfaction with the quality of our services.

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